Dec 10 2008
Where Should You Send Your Question?
When you have a question related to your online classes, where is the best place to send it to the instructor? Here are some tips to help you figure that out:
Tips for Sending in Questions:
- Messages boards: If it’s a general question that might help other students, feel free to ask your instructor right on the message boards (discussion boards). Avoid using the message boards or student forums to gripe, whine, or complain. It does not reflect well on you, and the discussion areas should focus on the assigned questions. Keep personal issues or complaints out of the classroom.
- E-mail: Most of the time, it’s best to simply send your instructor an e-mail. Be sure to include your full name and the course title/number. And be detailed about your question. Also remember to phrase your questions professionally.
- Phone: If you are experiencing an emergency or are close to a deadline, you might want to give the instructor a call. Be aware of time zone differences, and prepare notes on all the things you want to cover during the conversation. If you leave a message, be clear on summarizing your question, and again, include your name and course information.
The important thing is to ask questions when you have them. It’s much better to ask for clarification before an assignment than to find out you made a simple but costly error after you’ve already submitted your work.
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